ATVOD

The Association for Television on Demand
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Access Services best practice

Best Practice Guidelines for Access Services on Video on Demand Services

Proposals for best practice guidelines for video on demand service providers who make their services accessible to people with disabilities relating to sight or hearing or both through the provision of programmes with subtitles, audio description or signing

This consultation closed on 12 May 2011

This is a consultation by The Authority for Television On Demand (“ATVOD”) on a proposal for best practice guidelines for access services made available on video on demand services which meet the definition of an On Demand Programme Service (“ODPS”).

Access services are means by which programmes can be made more accessible to people with disabilities relating to sight or hearing or both. Access services can take the following forms with respect to video on demand programmes:

  • Signing for deaf people and those with partial hearing; or
  • Subtitling for deaf people and those with partial hearing; or
  • Audio description for people who are blind or partially sighted

It should be noted that the statutory requirements for On Demand Programme Services do not include an obligation to provide access services. Consequently, this consultation does not make proposals relating to the scale of provision of access services. It deals only with how any such provision should be put into practice.

Consultation published: 31 March 2011

Consultation closed: 12 May 2011

Interim report published: 30 November 2011

Best Practice Guidelines published 12 September 2012